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International BPO - Voice Process (US collections process)
Position Title - Executive - Customer Service
Location – Kharadi, Pune
Highlights:
Best In Market Salaries from 2.4 lakhs up-to 4 lakhs
6 week new hire training program
Unlimited Incentive Plan with transparent KRA's
Enhance your Analytical/Decision Making & Negotiation skills
Cross functional Growth opportunities within 6 months for experienced candidates
Free Medical/Life insurance
Employee Centric Policies
Free Home Pick & Drop Transportation
Fixed shifts
8 hour shifts [Including the 45 min break]
Free transport [Home pick-up & drop]
Profile Summary:
As an Executive - Customer Service, you will be responsible to communicate with consumers of
healthcare and telecommunication providers in the United States to collect on overdue and unpaid
bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating
for the overdue payment, on behalf of the client.
Position requirements:
Good English verbal skills required
This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am
Sunday fixed Off & Alternate Saturday Working
Candidates with experience in collections or mortgage services will have an advantage
About the Company
Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts
Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies.
We are 2000+ employees strong who provide exceptional performance that’s customer friendly &compliant; and deliver world class results to ensure brand integrity.From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped eachof them drive their financial results to new levels by ramping up quickly, reacting immediately,beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹18,000.00 - ₹35,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Evening shift
- Fixed shift
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Speak with the employer
+91 8956559811
