Customer Service| Non Voice Agent| Newbie Friendly| Email/Chat [Philippines]


 

What’s in Caldwell Communications?

For regular employees, we offer an industry-leading benefits package that includes:

● Competitive Salary

● Opportunity for rapid career growth for Top Performers

● HMO with 2 free beneficiaries on Day One

● Shift Schedule (Day shift/Mid shift/Night shift)

● Pioneer, Non-voice, and Easy Accounts Available

● Free Coffee and Biscuits in the office

● Retirement/Life Insurance for Qualified Staff

● Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

● Follow standard operations and procedures.

● Recognize and escalate priority problems in accordance with Client standards.

● Ensure one call resolution prioritizing customer satisfaction.

● Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you.

Job Type: Full-time

Salary: Up to Php29,000.00 per month

Benefits:

  • Flexible schedule
  • Free parking
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

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