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RESPONSIBILITIES: Manage all business related activity to achieve the Senior Care Centers vision and supporting strategies and assures that the company image as an ethical and high quality provider of health services is maintained.
QUALIFICATIONS:
Current licenses as required by state law
Familiarity with long-term care and/or health care services
Valid driver’s license and proof of insurance
Ability to understand, remember and carry out verbal and/or written instructions in English
Ability to speak clearly and hear well enough to communicate with sources
Ability to complete assignments while having constant interruptions
Must be capable of performing the Essential Functions of this job, with or without reasonable accommodation
ESSENTIAL FUNCTIONS:
To assure resident safety
Directs the location staff to provide high quality in daily care which meets / exceeds all internal / external standards within budget parameters, including but not limited to nursing services, physical plant and environment
Listens to family questions and concerns, assists with resolving issues and explains related company actions and decisions
Completes daily rounds to assess resident climate and to address complaints or other issues; refers these issues to appropriate department head or other personnel
Drives Quality Assurance program in the center and ensures the implementation of follow up or corrective action
Intervenes as appropriate in potentially threatening situations and follow-up with staff after crisis has been resolved
Oversees preparations for licensure certification surveys
Scopes renovation needs of the facility and gains appropriate support for renovations
Manages the admissions process and marketing activities within the facility; utilizes marketing support to determine the use of marketing resources for the facility and the use of staff for facility specific tasks related to the approved corporate marketing programs
Ensures maintenance of high quality mix by reviewing census and case mix daily
Provides input to facility Business Development department on marketing call plans, amount / type of marketing training needed for facility and request for advertising budget and its use
Represents the facility in communication, public relations and marketing calls in the community
Organize the functions of the nursing home through appropriate departmentalization and the delegations of duties; establishes formal means of accountability
Promotes and maintains pro-active, positive employee relations programs
Maintains frequent, daily informal interaction and provides positive feedback to staff while they are working; maintains an open door policy in dealing with staff
Follows, interprets and enforces corporate personnel policies
Communicates clearly and responsively on issues arising in the facility to decision makers who are outside of the facility and follows-up to minimize impact of issues
Recruits, interviews, hire and trains department heads and other facility personnel
Manages the performance management process within the facility; ensures employees are compensated for merit within Senior Care Centers pay guidelines
Terminates or redeploys staff for performance related issues or unethical behavior
Follows up on all complaints of sexual harassment as appropriate
Prepares annual budget with Regional Vice President of Operations or other corporate representative by reviewing past years budget and the plan it supports by meeting established census, revenue and expense targets; provides input to purchasing for all budgeted capital expenditures and purchases above guideline amounts
Reviews financial statements monthly and identifies items which do not fall within established parameters; identifies cause of budget discrepancies and reviews with department head
Communicates budget and provides assistance / guidance to department heads in maintaining appropriate budget levels; teaches / coaches department heads in meeting financial requirements and documentation guidelines
Tracks and holds accounts receivable reviews monthly to see that they are collecting in a timely manner
Maintains compliance with corporate internal audit report
Installs and manages facility procedures / systems consistent with Senior Care Center’s needs
Oversees completion of forms, reports, etc., including state licensure reports, monthly financial reports, Public Health or Department of Labor surveys, plans of corrections, responses to corporate request, replies to resident council and others as needed
Reviews and signs accounting records, payroll, incident / accident reports, resident trust fund reconciliation and resident funds approval
Maintains an “On-Call” status for emergency situations
Uses tactful, appropriate communications in sensitive and emotional situations
Promotes positive public relations with patients, residents, family members and guests
Use appropriate work place behavior; adhere to dress code at all times
Agrees to comply with the Code of Conduct
Supports and participates in common teamwork:
Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment
Reports complaints, problems and concerns regarding co-workers, management or residents in accordance with company policy
Completes requirements for in-service training, acceptable attendance, uniform and dress codes including personal hygiene and other work duties as assigned
PHYSICAL REQUIRENMENTS:
Able to lift 50 pounds for routine performance of Essential Functions
WORK SCHEDULE:
As assigned, including some weekends, evenings and holidays; exempt position
AA/EEO/M/F/D/V
BENEFITS:
At Senior Care Centers we believe in providing our patients with a well-trained staff in a positive and encouraging environment. We provide each of our team members with opportunities for personal and professional growth in a team-oriented working environment. We offer competitive pay, excellent benefits and the chance to grow professionally in the healthcare industry.
Other benefits of the Administrator role include:
Medical, Dental and Vision Insurance
Life Insurance
Short Term Disability
Long Term Disability
Vacation and Paid Time Off
Sick
Paid Holidays
Training for CEU’s Credits
